SUPPORT DISCUSSIONS

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5 Replies
LAST POST: Dec 7, 2011 1:29 AM by rugby13

Hi,

 

For the last few days I've been able to start a new running training plan.  When I select a new training plan, everything works fine until the personalization step.  Then the name of the plan switches to RUN%20A%20RACE%20-%201 Level 0, and I'm unable to select any options for scheduling my plan or what days of the week I want to work out (they're all greyed) out.  The upshot of this is that I'm completely unable to start a new plan.  This happens with any running plan I try to start.

 

I'm running the newest version of Firefox on OSX.  I've tried clearing my browser cache and it hasn't helped.


Cheers,

Katie

  • |
    • Hi Katie,

       

      Thanks for the screen shot.

       

      I'll check this out with the web guys and get back to you with some suggestions.

       

      Cheers,

       

      Rugby13

    • Hi Katie,

       

      If you check out my suggestion in this other thread it may work for you.

       

      http://community-micoach.adidas.com/message/37004#37004

       

      Let me know how it goes.

       

      Cheers,

       

      Rugby13

        • Hi Katie,

           

          Thanks for the update - yeah after testing it myself on two different Macs I realized that this only worked on PCs.

           

          I have now worked out that this is something to do with the URL being created when the Half Marathon Plan is created on Firefox on a Mac.

           

          I have passed all this info to the guys responsible for the website and they will provide a solution as soon as possible.

           

          I'm glad that the other solution I gave seems to be working.

           

          Cheers,

           

          Rugby13

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