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SUPPORT DISCUSSIONS

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LAST POST: Oct 2, 2012 3:27 PM by MissTennis1
  • Thank you for all the suppor I found on this site. I've been away from the net and I've been using my micoach in July sporadically relying on what I had in store for me since the last sync. Therefore I didn't have any problems running. After I've come back home and was forced to automatically update my firmware the problems described here stopped my micoach training. I'm still running based on my watch and some experience gained with micoach so far.

     

    I'll try to reset pacer and put the voice of Andy Murray. Maybe that's the solution.

    I phoned customer service in Britain. They even have a number solely devoted to micoach. They were aware of the problems and promised to release the next update next week. Probably on Monday.

     

    So far it hasn't been t so bad for me, because I've discovered the problem only recently.

     

    What makes me angry though is that such a big company as Adidas shouldn't just walked past the problem without even noticeably informing users on the main site of their micoach zone website about the problem. I understand that many of you people feel let down because when you offer something so gorgeous and effective as micoach system you can't let down your users by forcing them to a 2 months break in their workout workload. Especially in the middle of the Summer.

     

    What's wrong with these people?

     

    Lucas

  • Hello runners,

     

    So, after 3 trainings in which the pacer died, I was prepared to send the pacer back.

    But, lack of time, i kept it at home and told me that i would take with me another time.

    I just changed one thing in the settings, in which i told the pacer to gave me, as information while running through pushing the center button, time, distance and calories.

     

    Guess what??????????

     

    I've made tree runnings without any problems, even pushing the central button. Two recovery runnings and one 60 minutes at green zone.

     

    So, i think that i'll keep the device for a bit of time to see what happens...

     

    In hoping that this could help you runners

     

    Jo

  • I see. Thank you. I'll try that later this evening. However not being able to check the actual zone you're running within is a real grrr.

  • HI Lucasz,

     

    Well, i don't know the zone where i am, only, when i push the central button. But i do have the coach saying to slow down or speed up to the specific zones of my trainings (so no effect on mi trainings).

     

    I'll see tomorrow and hope that the new update will solve the issues

     

    Best regards

     

    JO

  • After upgrating to Pacer FW to 3.26 I did a nice workout - 1h (20 min blue, 20 yelow, 20 min blue). HR and Zones work grate. I press central button about 10 times - nothig bad happen. However Information given when press central button changed - It maight be my mistake. Unfortunatly distance and pace value was 2 times more then it was in fact. I fix this when get home. I will see tomorow what will be the result. That will be the week of last chance for miCoach Pacer - I gona buy Garmin insted to cooperate with profesionals.

  • Shit. It doesn't work at all. Can't switch the pacer of (only soft reset). With 3.19 i could train without the center button. Now it can't use it anymore.

  • i don't beleve !!!!!!!!!!!!!!!    , there is no voices NOW !!!!!!!!!!!!!!!!!!!!!!!!!

  • it doesn't work again with the update (firmware 3.26), when a new update?

    I never thought it would be so bad

  • I really want to buy Timex Ironman watch and forget about all the problems. I'm really tired. Dear Adidas do anything to make it work.

  • As per my other post, I did everything:

     

    re-installed the software

    hard reset

    Re-installed the new firmware

     

    It worked for me, I have voices and everything

  • Maybe i have this bug because i'm on a mac? )) Which voice do you chose in the settings?
    I did all of this things, but it didn't work.

  • I got correct voice under 3.26 fw (Jessica Enis UK English femmale) and all seems to be all right (after one run), at least I can press center button for statistics and get some.

  • Unfortunately for me, this voice does not work like everyone else. Two beeps and silence after that.

  • Does it work? Did several resets. Removed the software, changed voices etc. Now it looks ok?!!!?? I hope it stays this way. This afternoon i wil go for a run. I will let you know how it was.

  • Well, I tried the new voice and dropped zone information after pressing the center button and gues what!!!???

     

    There was a considerable improvement. My micoach didn't crash at the 19th minute as it used to. It CRASHED after 29 minutes just before or at the final summary info I was expecting after finishing my 30 minute test blue run.

     

    So, no! It didn't work.

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