This morning when I launched the MiCoach app and went to my planned workout, there was nothing there. I sync the app three times and was told to try again later. Does this happen often. I had to do a free workout instead.
Sorry to hear that your scheduled workouts were gone on the miCoach mobile App and that you had to do a free workout instead.
I've checked your sync data in our system and could see that your free workout data has been uploaded onto the website successfully. Meaning that you could sync your miCoach mobile App successfully after finishing your workout.
How about now? Can you see your scheduled workout on your miCoach mobile App?
If you still can't find your scheduled workouts on the miCoach mobile App, please delete the App from your mobile phone and try re-installing it.
If the issue still persists, please let me know your phone model and its OS version.
HI SportySpider,Thanks for your support, I downloaded the app again and its fine now. The only issue now is my heartrate monitor will not work and I have tried everything. I am going to download the app on a friends phone and see if it will register with his,Regards,Brian.
Glad to hear that everything is working fine after re-installing the App.
However, sorry to hear that the Heart Rate Monitor isn't working now. So I believe you're using iPhone with CONNECT.
Does this mean that the Heart Rate Monitor can't be found by the miCoach mobile App any more? How about the CONNECT? Can the CONNECT be recognized by the miCoach mobile App?
Yeah, try it on your friend's phone and let me know how it works.
If the issue still persists, please let me know if the CONNECT for iPhone/iPod can be recognized by the miCoach mobile App and what steps you've tried so far.
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