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LAST POST: Oct 16, 2012 10:08 AM by MissTennis1

Hi,

 

After deleting one workout and creating new workout for the same day, I can not sync workout data on mobile phone.

" OOPS miCoach was unable to sync all of your data. Please try again later. (21, 106) "

 

The reason to delete the workout was the inability to change the GPS route. You should correct this as soon as possible, because it is quite annoying and makes the usage of mobile phone app useless, as I loose all statistic data of my workout when I create new workout.

 

Peter

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  • Hi Peter,

     

    Thanks for the post.

     

    Regarding synching issue, please make sure that you have a good and fast Internet connection on your mobile phone. Also try with Wi-Fi on, if any other Internet connection is available.

     

    I understand your point  and agree that it would be much better to have the ability to edit the GPS route for the case that GPS gets lost. I'll make sure that your feedback will be shared with our web guys and hope this can be implemented in the future.

     

    Thanks,

    SportySpider1

    Your miCoach Team

    • I am having the same issues. I was able to synch when I was using android 2.3.6. However since the update to ICS, i am not longer able to sync my workouts with the server.

      • Kingsidy, I'm having exactly the same problem. But now it seems to only be one workout that isn't syncing, all my recent ones have but that one that doesn't sync keeps giving me problems. I entered it manually on the website but now my widget doesn't update either. I think I'm going to try to delete it from my phone and then try to sync and see what happens.

        • For me it is a new install after upgrading my SGII o ICS. I am not even able to use it as guest. It has to perform some type of sync as guest, and that process always fails. So these days, I am using a runkeeper to track my runs. however i think my coach is more accurate i think, runkeeper had my average speed at 11.52 mph for 3.35 miles, which i know is much too fast, so I am questionning the accuracy of that app.

          I hope the micoach devs look into this SG2II ICS issue.

  • Hi Guys,

     

    Thanks for the post.

     

    Regarding this issue, I'd kindly like to ask you to send an email over to our support team using Contact Us Page with the following details as they can give you one to one support and help you to sort out your issue:

     

    • Exact phone model and its OS version
    • detailed description of your issue

     

    I'd appreciate if you could write "SCM - your screen name- Forum" as a subject title at the beginning of your email.

     

    Hope this issue can be resolved soon.

     

    Thanks for your cooperation in advance!

     

    Cheers,

    SportySpider1

    Your miCoach Team

  • Hi miCoachers,

     

    The original post of this thread concerns a past update which is no longer applicable. The past issue with the App synchronization was also solved some days ago.

     

    As a result, we will be ending this thread.  If you have further questions or concerns about your devices, we encourage you to search the Discussions of the Support Site for a conversation which answers your question.  Or start a new thread if you can’t find what you need.

     

    We value your involvement as part of the miCoach community!  Thanks and Happy Training!

     

    Your miCoach Team

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