Hi Peter,
Thanks for the post.
Regarding synching issue, please make sure that you have a good and fast Internet connection on your mobile phone. Also try with Wi-Fi on, if any other Internet connection is available.
I understand your point and agree that it would be much better to have the ability to edit the GPS route for the case that GPS gets lost. I'll make sure that your feedback will be shared with our web guys and hope this can be implemented in the future.
Thanks,
SportySpider1
Your miCoach Team
I am having the same issues. I was able to synch when I was using android 2.3.6. However since the update to ICS, i am not longer able to sync my workouts with the server.
Kingsidy, I'm having exactly the same problem. But now it seems to only be one workout that isn't syncing, all my recent ones have but that one that doesn't sync keeps giving me problems. I entered it manually on the website but now my widget doesn't update either. I think I'm going to try to delete it from my phone and then try to sync and see what happens.
For me it is a new install after upgrading my SGII o ICS. I am not even able to use it as guest. It has to perform some type of sync as guest, and that process always fails. So these days, I am using a runkeeper to track my runs. however i think my coach is more accurate i think, runkeeper had my average speed at 11.52 mph for 3.35 miles, which i know is much too fast, so I am questionning the accuracy of that app.
I hope the micoach devs look into this SG2II ICS issue.
Hi Guys,
Thanks for the post.
Regarding this issue, I'd kindly like to ask you to send an email over to our support team using Contact Us Page with the following details as they can give you one to one support and help you to sort out your issue:
I'd appreciate if you could write "SCM - your screen name- Forum" as a subject title at the beginning of your email.
Hope this issue can be resolved soon.
Thanks for your cooperation in advance!
Cheers,
SportySpider1
Your miCoach Team
Still experiencing this issue with Apple 3GS iOS6
Same problem. Seems that they went offline last night for a while making some changes. I'm wondering if the update was buggy.
Aaaaahhhh that makes sense. But yeah I've been trying for ages now and nothing. Quite frustrating coz it's nearly running time!
I believe I found the answer...http://community-micoach.adidas.com/message/28538#28538 . Looks like they are working on it. Thank goodness. Nobody wanted to lose all that info! Seems fairly widespread. I've found that Nokia, iPhone, Android, are all affected. Guess I won't be jumping ship to Nike+ after all.
mmm check the date of that thread you are linking. More than one year old. I think it is a bug since noone can sync or get any info from the mobile app today. But so far no word from Adidas.
At least if they had this bug before, it should be easy to fix. Fingers crossed!
Hi guys,
Thanks for posting.
This was a known issue and our developers have been working on it. I would appreciate if you can try to sync one more time and let us know if it works now. We look forward to your feedback.
MissTennis1
Your miCoach Team
It works allright for me since last night.
Thanks for the support!
Everything is wonderful again. Thanks!
Hi miCoachers,
The original post of this thread concerns a past update which is no longer applicable. The past issue with the App synchronization was also solved some days ago.
As a result, we will be ending this thread. If you have further questions or concerns about your devices, we encourage you to search the Discussions of the Support Site for a conversation which answers your question. Or start a new thread if you can’t find what you need.
We value your involvement as part of the miCoach community! Thanks and Happy Training!
Your miCoach Team
The number of cubes within your status image is determined by your activity on the miCoach support website. These activities include (in order of importance):
To speak to a member of our support team or to log a ticket please visit http://community-micoach.adidas.com/community/support/en/help/contact-us
