SUPPORT DISCUSSIONS

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LAST POST: May 11, 2012 2:45 PM by RocknRun15

For a few days ago the micoach system rejected me by saying that my password was wrong. I am 100% sure that it was the right one, and i even use auto login. I reseted my pw and made a new pw. Then the same thing happend today, only this time I don't get the recovery mail? This shit has been nothing but problems from the beggining. Sync error, error 1001 and so on.

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  • Hi Bullerhehe,

     

    Thanks for your post and I'm sorry that you are not able to log in.  I understand your frustration.  The miCoach development team is aware of this issue and is addressing it currently.  A fix is on its way and we will update you and all others once we a solution has been met. 

     

    Thank you for your understanding.

     

    regards,

     

    RocknRun15

  • Hi Bullerhehe,

     

    I just wanted to come back and follow up with you.  If you are still having problems with logging in then we have a temporary solution that will allow you to change your password and you will receive the confirmation e-mail as well.

     

    - Log into shop.adidas.com by clicking on My Account in the top right of the web page

    - Sign in under Returning Customers

    - Change your password and you will get a confirmation e-mail

     

    Then you should be able to log in to miCoach.com.

     

    I hope this helps you.

     

    RocknRun15

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