My computer has a windows 7 and in this week I couldn¨t make a sincronatazion with my profile, even when I connect the pacer with USB conecction the ligth on pacer doesn´t flash and the message when the pacer is coneccted doesn´t apear, maybe the pacer is damage?
Sorry to hear that the Pacer can't be recognized by the computer.
Regarding this issue, please check the following steps:
Make sure that the USB cable is connected all the way through to the right side of the Pacer where USB and music icons show.
Connect the Pacer to the different USB port of your computer and see if it can be recognized by the computer.
Restart your computer to reboot the mother board and try again.
If you still face this issue, please check if your Pacer can be turned on after removing it from PC. If the Pacer can be turned on but can't be recognized by computer, please restore your Pacer to its factory setting manually as instructed in the Guide here.
If the Pacer can't be turned on at all, please restore the Pacer to its factory setting manually while the Pacer is connected to the computer.
If the issue still persists, please send an email over to our support team using Contact Us page along with your full postal address. Please let them know the issue you're having and all steps you've tried. They'll send you a new USB cable as there might be a problem with your USB cable.
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