Sorry to hear that you're getting sync error 1001 and aren't able to sync your miCoach.
I've checked your sync data in our system and could see that you are using Pacer.
Regarding error 1001, please check the following steps:
Make sure that you have the latest manager version 5.0.22 on your computer. Right click on the "Mi" icon in the taskbar and go to "Check for manager update".
Try changing the narration voice under Settings> Pacer on the micoach.com and don't forget to click "Save" after changing the narration voice. Try synching your Pacer and see if it works.
If synching still doesn't work, please click on "Edit" under Pacer on the miCoach manager and go to Diagnostics> Erase data. Once it is completed, click "reset the Pacer to factory defaults". Now try synching your Pacer again.
If it doesn't allow you to erase/ reset via manager, run ScanDisk tool (in Windows) to scan your adidas drive and fix it.
created by SportySpider1 in PACER - View the full discussion
Hi RunningManiac, Thanks for the post. Sorry to hear that you're getting sync error 1001 and aren't able to sync your miCoach. I've checked your sync data in our system and could see that you are using Pacer. Regarding error 1001, please check the following steps: Make sure that you have the latest manager version 5.0.22 on your computer. Right click on the "Mi" icon in the taskbar and go to "Check for manager update".Try changing the narration voice under Settings> Pacer on the micoach.com and don't forget to click "Save" after changing the narration voice. Try synching your Pacer and see if it works.If synching still doesn't work, please click on "Edit" under Pacer on the miCoach manager and go to Diagnostics> Erase data. Once it is completed, click "reset the Pacer to factory defaults". Now try synching your Pacer again.If you it doesn't allow you to erase/ reset via manager, run ScanDisk tool (in Windows) to scan your adidas drive and fix it. Hope this helps. Let me know how it works. Thanks,SportySpider1Your miCoach Team
If you already tried all the steps that SportySpider1 recommended and your Pacer still is giving you that error, I would appreciate if you can contact our Support Team (support@micoach.com). When you write them, please let them know which steps you already tried and also attach your Pacer log files, you can find them under :\adidas\miCoach Manager\logs\debug.log. One of our agents will contact you soon.
I have the same problem like RunningManiac but even the micoach Manager has difficulties to detect the pacer. When I click to "refresh list" the pacer appears but after a while it disappears and I have to begin again. And when it detects the pacer, and click ot "sync" I have the 1001 error code. I tried to follow the steps you suggested but it didn't work.
Please help me what to do since I would like to use my micoach.
If you already tried what SportySpider1 recommended, then I would really appreciate if you can contact our Support Team (support@micoach.com). When you write, please tell them what you have already tried and also attach the log files of your Pacer, you can find them in your computer under :\adidas\miCoach Manager\logs\debug.log. Finally, I would really appreciate if at the top of your message you can add the next code: SCM - "your miCoach username" - SD. One of our agents will contact you soon.
Thanks a lot for your cooperation and understanding.
MissTennis1
Your miCoach Team
Message was edited by: MissTennis1 - added extra information
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