SUPPORT DISCUSSIONS

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LAST POST: Jul 7, 2012 12:48 PM by SportySpider1

I've been using the micoach speed cell for football now for about a week and a half. For some reason I can't get my top speed above 25km/h? I am physically beating people with ease and I've always been the fastest players in our team and one of the fastest in our league... and they are recording better speeds by quite a bit?

 

Another problem ... over about 4 different football match practice sessions, it has told me that I'm doing around 5-15 sprints a game but seriously this just cant be right. I consciously make sure I run at least 20 sprints before half the game is finished! Everything just seems to be read a level down by the speed cell? Is there a reason for this?

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  • Hi weallloveleeds,

     

    Thanks for the post.

     

    Make sure that your personal information such as height, weight etc is inserted correctly on the website as this information will be considered for calculating your stride length.

     

    Regarding your issue, I kindly ask you to send an email over to our support team using Contact Us page with the following details for further investigation:

     

    • Where/how you wear your SPEED_CELL.
    • You said you can't get your max. speed above 25km/h. Is this max. speed raw data before cropping/saving? We've noticed an issue that the max. speed decreases after cropping or saving data. Therefore, always check your max.speed of the raw SPEED_CELL data before cropping/ saving data.
    • Do you sync your SPEED_CELL via manager for PC or via Football App for iPhone/iPod?

     

    I'd appreciate if you could write "SCM - your screen name(weallloveleeds) - Forum" as a subject title in the first line of your email so that I can follow up on your case with our support team.

     

    Thanks for the cooperation in advance.

     

    Cheers,

    SportySpider1

    Your miCoach Team

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