Hi weallloveleeds,
Thanks for the post.
Make sure that your personal information such as height, weight etc is inserted correctly on the website as this information will be considered for calculating your stride length.
Regarding your issue, I kindly ask you to send an email over to our support team using Contact Us page with the following details for further investigation:
I'd appreciate if you could write "SCM - your screen name(weallloveleeds) - Forum" as a subject title in the first line of your email so that I can follow up on your case with our support team.
Thanks for the cooperation in advance.
Cheers,
SportySpider1
Your miCoach Team
The number of cubes within your status image is determined by your activity on the miCoach support website. These activities include (in order of importance):
To speak to a member of our support team or to log a ticket please visit http://community-micoach.adidas.com/community/support/en/help/contact-us
