SUPPORT DISCUSSIONS

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LAST POST: May 14, 2012 3:54 PM by MissTennis1

Hi, I have miCoach in Android phone (HTC) and yesterday after my workout I saved (only saved) it in phone. But when I made synchronization, miCoaach broke and all info on training I lost. I think lost workout must be stored somewhere in phone... Do you know where miCoach stores/ logs woprouts? Which directory?

Thx.

Okill

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  • Hi okill,

     

    thanks for posting.

     

    The workouts are storage in the App, not in the phone. Therefore, I would recommend you to go to Track>Workout History and check if at the top of the screen you can see your saved workout. Normally the ones that are only saved but not sync are there. If you cannot see anything scroll down the screen and see if you can locate it somewhere in your workout history. Finally, try to sync your App again and see if the workout appears.

     

    Let me know how it goes,

     

    MissTennis1

    Your miCoach Team

      • Hi okill,

         

        thanks for posting and my apologies for the late reply.

         

        If that is the case, I would recommend you to contact our Support Team (support@micoach.com) explaining your issue. Let them know how which kind of mobile you have (brand, OS, version), how many times this has happened to you and please explain as you did here with detail what was the App reaction. Finally, if possible, let them know the dates of the missing workouts. One of our agents will contact you soon.

         

        Thanks for your cooperation,

         

        MissTennis1

        Your miCoach Team

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