Hi Andrew198314,
Thanks for the post.
Sorry to hear that your SPEED_CELL can be found by none of the sports Apps apart from the miCoach mobile App.
I understand that this can be frustrating and can feel your pain.
Could you please check my post here as I gave some instruction regarding this issue in a different thread?
We've seen some users experiencing this issue and we've passed this issue onto our developers and they are working on it with the highest priority.
Please check those instruction. If this doesn't help, send an email over to our support team(support@micoach.com) with the details described in my post, as our support team can give you one to one support.
Your patience and cooperation are very much appreciated.
Thanks,
SportySpider1
Your miCoach Team
Dear Sporty Spider
your technology is not up to standard yet after so long your development is
not there yet
U can see from the forum so many negative post all the time
i felt regret to buy the micoach
is not user friendly
Customer buy your product does not work will get frustrated.
plug and play system
not unable to connect, battey weak, speed cell cant sync...etcc
the system is not stable u push to the market and let us be white rat.
i buy this micoach is because your Adidas soccer shoe all goin to upgrade
to this micoach included the new predator LZ havent launch yet
and i buy an ADInova to try out the micoach.
future technology where is it ?
Customer know your brand ADIDAS, and Customer buy your techology.
now my Micoach Football can sync with the speed cell and i have a game on
thursday nite at stadium with clear sky i will update u weather it works or
not.
Regard
Andrew Cheah
On Mon, Apr 23, 2012 at 4:58 PM, SportySpider1 <
Hi Andrew198314,
I appreciate your honest feedback.
I understand your frustration. Your feedback is very important to us as it can help us to improve our product more user friendly.
Our engineers are working on stability of the SPEED_CELL performance with the highest priority.
I'll make sure that your feedback will be passed onto the responsible department.
I'm glad that you can now sync your SPEED_CELL and wish you the best for the game on Thursday. Hope everything works well.
Thanks,
SportySpider1
Your miCoach Team
Hi Andrew198314,
There is a new info regarding pairing/synching SPEED_CELL via iPhone. Please have a look at our post in the following link: http://community-micoach.adidas.com/thread/14081
If you are experiencing issue with Football App, alternatively try the steps below:
1. Download any of the other Sports Apps (Running, Basketball, Tennis)
2. Launch the App
3. Add device
4. Go back to the main menu and ask the user to sync
5. If the syncing is successful, edit the data.
6. Then when assigning the data, choose the Football (Soccer) option from the scrolling menu.
7. Go back to the main menu and sync the App to the website
8. login to your miCoach account and check on history the latest workout. You can check your football data in your web account.
Thanks,
SpportySpider1
Your miCoach Team
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To speak to a member of our support team or to log a ticket please visit http://community-micoach.adidas.com/community/support/en/help/contact-us
