SUPPORT DISCUSSIONS

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LAST POST: May 11, 2012 6:39 AM by SportySpider1

I've set up that I want to receive e-mail notifications as shown below, however I've never received one single e-mail. It also did not end up in my spam folder.

 

Also tried to uncheck and recheck the boxes but that did not help either.

 

Any suggestions?

 

Knipsel.PNG

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  • Hi mastair,

     

    Thanks for reporting this issue.

     

    Could you please send an email to our support team using Contact Us page with this screenshot so that they can check with our web guys as your account information is needed for further investigation?

     

    Your cooperation and patience are very much appreciated.

     

    Thanks,

    SportySpider1

    Your miCoach Team

      • Hi mastair,

         

        Thanks for the update.

         

        I've checked with our support team. They've got your email and forwarded your case to our developers.

         

        They will keep you updated regarding this issue.

         

        Your cooperation and patience are very much appreciated.

         

        Cheers,

        SportySpider1

        Your miCoach Team

          • I have the same problem. Got an email with a PDF attachment when I intially set up the account, but none since.

  • Hi Guys,

     

    Thanks for the post.

     

    @mastair, glad to hear that you are finally getting your workout reminder notification email.

     

    For those of you who aren't getting any notification email, I don't have any update on this yet. However, our web guys are working hard on a fix and to make our server more stable.

     

    I'll keep you updated.

     

    I appreciate your kind patience and understanding.

     

    Thanks,

    SportySpider1

    Your miCoach Team

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