Hi pushingdasies,
Sorry to hear that your game data couldn't be uploaded on to the website despite of successful synching.
Regarding this issue, I'd like to ask you few questions:
If you are wearing your SPEED_CELL in a recommended way and you haven't removed the battery, please try replacing the battery. If the battery of the SPEED_CELL is weak, it might not able to record the data.
If this issue still persists, please send an email over to our support team (support@micoach.com) along with your log files that can be found in the following location:
Windows XP/Vista/7 & Mac OS X: <User's home folder>\adidas\miCoach Manager\logs\debug.log
Thanks,
SportySpider1
Your miCoach Team
i have the f50 shoes in the cavity, i have not touched the battery, but it cant be possible that the battery is empty due to my total time using them is 7 hours.
Hi pushingdasies,
Thanks for the update.
I understand but I just want to make sure and double check.
Have you sent an email to our support team along with your log files so that our engineers can have look into it?
I appreciate your kind patience and understanding.
Thanks,
SportySpider1
Your miCoach Team
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To speak to a member of our support team or to log a ticket please visit http://community-micoach.adidas.com/community/support/en/help/contact-us
