SUPPORT DISCUSSIONS

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9 Replies
LAST POST: Sep 28, 2012 9:41 PM by gutierlf

I have just gotten started with some micoach training this week, and I am curious, should I need to am I able to get a new strap only for the heart rate monitor?

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  • Hi cherring,

     

    Thanks for posting and welcome to miCoach!

     

    I am not really sure what you mean about getting a new strap, specially since you are saying with you just got started. I would really appreciate if you can answer me some questions so I can have it clearer. Did the Heart Rate Monitor was included in any type of kit? for example, did you bought it with the Pacer or just as a separate item? Do you have any other miCoach device? Could you tell me please if what you have is only this part?

     

    HRM core.PNG

     

    I would appreciate any further detail

     

    Thanks in advance!

     

    MissTennis1

    Your miCoach Team

  • Hi guys!

     

    @ekroll, thanks for covering this up and for providing the link

     

    @cherring, as @ekroll says the fact that your HRM does not hook/unhook and it got all loose so suddenly is not normal. I want to share with you the following guide that shows better practices when using the HRM: http://bit.ly/GDsWBD

     

    If after following all the steps in the guide you still have issues with the strap itself, please contact our Support Team (support@micoach.com). One of our agents will contact you soon.

     

    Thanks!

     

    MissTennis1

    Your miCoach Team

  • I was wondering if it is possible to have this strap in XL or XXL?

    Thanks

    • Hi mjdr,

       

      Thanks for the post.

       

      The miCoach textile strap comes currently in one size only, however it is adjustable.

       

      I understand that for some people it might not fit and I'll make sure that your request will be passed onto our responsible department.

       

      Cheers,

      SportySpider1

      Your miCoach Team

      • I'm interested in buying a second HR monitor strap for my Adidas one too. My wife would like to use my HR monitor but doesn't like the idea of wearing my sweaty strap. I heard that the form factor of one (or some?) of the Garmin heart rate monitors is very similar to the Adidas one, and I found that Garmin does sell the strap separately here in the US, for example at this site: http://www.heartratemonitorsusa.com/garmin-softreplastrap.html. Does anyone know if this strap is compatible with the Adidas HR monitor? I guess the button clips just need to be spaced appropriately.

         

        Thanks.

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