SUPPORT DISCUSSIONS

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LAST POST: May 18, 2013 2:42 AM by vmarquesa

evertytime I want to assign data to an existing workout I created, is a pain! after selecting the range the prompt only allows me to create a new training. After several times sometimes it appears but lately is frustrating not being able to save the taining to the previous ones. HELP!!!

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  • Having the same problem..

    managing to syn but cannot assign data, i have to refresh my browser as it freezes....

    Where is the help around here.?????

  • Hi Guys,

     

    Thanks for the post.

     

    Sorry to hear that you guys are facing issue with assigning SPEED_CELL data to a workout.

     

    @andreacalvo, you mean you/ve scheduled a game and event workout in your schedule but then when you try assigning the SPEED_CELL data, this scheduled workout doesn't appear and you only can create a new workout. Is this correct?

     

    @overd0ne, when does the site freeze? As soon as you click on "assign data" button?

     

    Which browser (Explore, Chrome, Firefox or Safari) are you guys using?

     

    Please try following steps:

     

    1. Make sure that you have the latest version of Java and Flash player installed on your computer.

    2. Clear Cookies and Cache in the browser.

    3. Try with different browsers like Firefox, Chrome or Safari.

     

    Please let me know how it works.

     

    Thanks,

    SportySpider1

    Your miCoach Team

    • Dear Sporty,

       

      I believe I am having the same problem as the two people above.

       

      I have selected a training plan and scheduled workouts on the miCoach website.  After I complete a workout, I have no idea how to assign the data to that scheduled workout.

       

      I am using Speed Cell and my training plan is for football.  I sync the data with my iPhone, then upload it to the miCoach website, all of which is working fine.  However, nowhere along the way have I seen an option of assigning data to a scheduled workout.  As a result, my workout data show up on the site, but it is separate from the scheduled workout, and the scheduled workout is now labeled as "missed."  Help, please!

       

      Thank you,

      Greg

      • Hi GPappasMD,

         

        Thanks for the post.

         

        I'd like to inform you that the SPEED_CELL data can only be assigned to either prescheduled "Event and Games" workout or to a new sport specific workout. You can schedule the "Events and games" workouts by dragging and dropping it on the schedule.

        Events and game.PNG

         

        It isn't possible to assign the SPEED_CELL data to a miCoach cardio plan workouts as the SPEED_CELL is designed for the sport specific workout and not for miCoach plan workouts.

         

        You can do miCoach plan workouts using Pacer or miCoach mobile App, where you can upload the scheduled workout and get the real time coaching from these devices so that you can stay within intervals set in the workout.

         

        The website information including schedules can't be uploaded on to the SPEED_CELL as it has only on-board memory to record the data. Therefore, you can't get the real time coaching to stay within the intervals set for the miCoach plan workouts.

         

        If you want to do miCoach plans, please download the miCoach mobile App from the App store for free and use it paired with the SPEED_CELL (to pair, go to Settings> Sensors> Stride Sensor and select the Stride Sensor on the review page before staring the workout. After finishing workout, you can sync the miCoach mobile App and check your result. You can also sync your SPEED_CELL separately to get more detailed data.

         

        Hope I was able to answer your question.

         

        Let me know if you have any further questions.

         

        Thanks,

        SportySpider1

        Your miCoach Team

        • Sporty, Thank you for your reply.  You answered my question.  It is frustrating, however, that this information is not available on the web site.  Since I am using the Speed Cell sensor for football, and chose a training plan for football, it seemed reasonable to expect they would work together.  There is very little instruction online or in the support area regarding how to use the various functions available with this system.  I will download the miCoach mobile app and see if I can assign the data to a workout plan.Thanks,Greg

    • I don't have this problem.....so maybe, computer problem??

  • Sorry to jump on the thread but I'm having a similar issue - When I attempt to assign the data to an event I only have pre-determined activities but I cannot add it to single events that I created

     

    So if I actually used the football game option that's fine but putting in a random event (in this case walking) I can't select it on the prompt

     

    I think this is a similar issue to the people above, I've tried this in both Explorer and Chrome on Windows 7 using my SPEED_CELL

     

    Regards,

     

    Scott

  • Just to make sure I underserstand, I have the SpeedCell for PC. As per GPappasMD, added to my schedule the Football Cardio Plan, beginning with the Assessment Workout. As I am running indoors, I was able to set my treadmill to appropriate speeds for each zone. I could not assign the data to my workout, I guess for the reasons you mentioned SportySpider. Is there any way a staff member could assign the data to the assessment for us? besides a small blip my assessment seems pretty bang on...If someone cant assign it for me does that me I cannot do any cardio plan indoors unless I pay more money for yet another device?

    • Hi Coolozza,

       

      Thanks for the post.

       

      I'm sorry to inform you that it isn't possible to assign SPEED_CELL data to any of the cardio plan workout including assessment workout.

       

      miCoach mobile App is to give you coaching experience that instructs you to stay in the intervals set in each cardio plan workouts. miCoach SPEED_CELL is designed for sport specific training where athelete doesn't have to carry any devices with them (except wearing the SPEED_CELL) while playing match/game and can check their match/game data afterward. However, the SPEED_CELL is ANT+ sensor and can be paired with ANT+ compatible devices  such as Pacer and CONNECT for iPhone/iPod that can work with the miCoach mobile App for iPhone. In this case the SPEED_CELL works just like the normal Stride Sensor.

       

      miCoach mobile App can be downloaded from App store (for iPhone/iPod), BB App world (for some BB models), Google Player (for Android phone) and Ovia (for some Nokia models) for free and it works based on GPS. Your distance and pace/speed will be measured by GPS. The scheduled cardio plan can be uploaded on to the miCoach mobile app and you can get the real time coaching to follow miCoach plan. If you have one of the supported phone model, please give a try.

       

      I appreciate your understanding.

       

      Thanks,

      SportySpider1

      Your miCoach Team

      • Hi,

        I fell into the same trap as the guys above. I assumed that I would be able to use the data from the speed cell with a training plan. Below is the information form the account setting area of the miCoach webste about the speed_cell, very misleading.

        The miCoach SPEED_CELL™ saves up to eight hours of performance data including speed, distance, pace and acceleration. With the Speed_Cell, you'll be able to transmit data to your computer, track it, and use it in collaboration with your miCoach training plan. To get started, download miCoach Manager (to the right).

        In a training plan workout i did today I used miCoach on my iphone so that tracked my workout. I also used the speed cell for the first time, in the assumption that I would be able assign the data from the speed cell to the training plan workout. As i was unable to assign the data to the training plan, I ended up creating a Running Workout to store that data. Now I can't delete the Running Work, so i have duplicate data! How can I delete the Running Workout?

        It's cool stuff, but it can be frustrating to work with and at times not very intuitive to use. The training videos are slick but not all that informative so they don't really help. Overall really cool stuff but unfortunately my user experience hasn't been great so far!

        • Hi Col82,

           

          Thanks for the post.

           

          I understand that the info under Settings> SPEED_CELL can be misleading. Thanks for pointing this out.

           

          When you use the SPEED_CELL paired with the miCoach mobile App and sync the SPEED_CELL data separately, you'll get duplicated data. One from the miCoach mobile App and one from the SPEED_CELL.

           

          To delete a workout:

           

          - Log in to miCoach account and go to Manage> Schedule.

          - Click on the date (not on the workout) you've done the workout you want to delete on the calendar.

          - Click on "Tools" at the right top of the Running workout you want to delete and go to "Delete".

           

          We're striving to improve our products and your feedback makes it possible. Therefore, I appreciate your honest feedback and will make sure that your feedback will be share with the responsible department.

           

          Thanks,

          SportySpider1

          Your miCoach Team

          • I'm doing triathlon, so my workouts are usually about running. No football, no any kind of other sport, game, event. All of my sport stuffs are from Adidas, because I love it and trust it. But regarding Speed Cell... I bought it to monitor my stride rate. Usually I just make Free Running workout or pre-arranged workouts e.g. "Finish faster marathon" right now.

             

            I think it's non-sense that my Speed Cell is working perfectly, but I cannot assign my datas to ANY KIND OF WORKOUT except of "Games and Events". For example, I'm training for the Budapest Marathon 7th Oct 2012. I just made a fartlek training scheduled by Adidas miCoach website:
            - I have the datas from my iPhone App

            - I have the stride rate datas on m Speed Cell
            And I can't assign them!! I can assign it only to the scheduled marathon "event". For heaven's sake, it's so annoying, because it's about to existing datas could be matched easily with software.

             

            Do you have some technical explanation about the reason?

             

            One more thing I have to admit. The iPhone app works well, even the SpeedCell works well. But it's impossible to use the micoach website on the iPhone as it is not Flash friendly device. We cannot even share workouts on the road to social websites like Facebook. You should have to work on it, because iPhone and Facebook are so famous, and people are so used to share things immediately that Adidas NEVER can afford to "stay out of this business".

             

            Regards,

            Tamas

            • Hi Tamas,

               

              Thanks for posting.

               

              We appreciate your honest feedback, thanks for letting us know your thoughts about miCoach. We appreciate it. Regarding your suggestions, we are going to passed them on to the responsible departments, hopefully they can be implemented in the future. I can see why both can be useful for you and other miCoach users. If you have further questions or comments, please let us know.

               

              Kind regards,

               

              MissTennis1

              Your miCoach Team

              • Hi

                 

                I have the exact same problem as Tamas. Why?

                 

                I'm running with the iPhone App + HRM + Speed cell (as stride sensor) attached to the laces of my shoes.

                 

                Somehow it looses connection from time to time with the speed cell. Some workouts are fine, others are troubling

                (yes, connector is correctly placed, tried boh arms, sensor poiting upwards and Adidias symbol out, speed cell on same side as iphone, fresh battery, correctly installed bla bla)

                 

                Now, on the Adidas website I am lacking stride data... and guess what? I cannot assign them from my speed cell!!

                 

                Crazy? Cannot think of any other thing but lazyness from programmers on this one, I mean, September last year???

                 

                Don't know if I can recommend this equipment to others anymore... loved my pacer bundle, and bought the speed cell cause of the iphone app... don't know anymore, really!

                 

                Sincerely yours,

                Daniel/Norway

                Frustrated customer

  • Not sure if this is the same issue but my problem is that when i highlight the part of my workout i want to save, fill in the details such as the name and venue etc..it saves the workout and when i click it...there is no data about it what so ever...please help as i've apparently just wasted $100 on this.

    • Hi pezzbang,


      Thanks for your post.


      I had a look into our data base and we will need to analyze your data in detail to see what went wrong exactly. Could you please contact our Support Team for that?


      Please specify what you did step by step and send them a screenshot of what you see on the website.


      Indicate how you sync your SPEED_CELL and also send a screenshot of the miCoach Manager (with the CONNECT plugged into your computer).


      Please write "SCM - pezzbang - SD" as a subject title in the first line so that I can follow up on it with our support team.


      I hope they can help you as soon as possible!


      Cheers,

      TatianaS86

      miCoach Team

      • hello,

         

        I confirm that is very frustraing to be not able to assign data collected using the SPEED CELL  to a training from a program, i fact i am using a treadmill to handle better my speed(and its just comparing running outside) and of course the gps is not useful there(in the GYM)....

         

        By the way My program i s based on Speed (rate), i dont understand why i can't  assign such data to my training program ?

         

        if this option is not avaialble, could you please tell us if we can dream about having it in the future ? 

      • I prescheduled a rugby practice from the Games and Events.  I went to practice and ran around and then synched with the Micoach football app (there really needs to be a rugby app). 

         

        When I got back to my laptop I went to the schedule and selected the prescheduled event and clicked on the drop down.  Merge workouts was greyed out so I couldn't select it to add my practice data.

         

        I have cleared the cache, cookies, etc.  I have the latest Java and Flash, etc.  I use Safari.

         

        What am I missing that will turn that Merge Workout option blue so I can assign my rugby practice data to it?

  • Hi, I have the same problem, could not assign an workout to an existing one/program, but only to a new workout.

    I see it is a known problem. Maybe you consider to change the sw, for this.

  • you guys from Adidas.

    Please make sure your SW developers change sotfware ( and quick!) so I can add speed cell data on Training Plans.

    Sincerelly this is a major flaw and no client understands this, sincerelly...

    who is the responsible for this product? the SW needs to evolve... please pressureAdidas  product management team.

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