Regarding your issue with cropping data on the website. I would appreciate if you can post a screenshot of the workouts you cannot crop. Also, I would like you to describe me what happens when you are trying to crop and you are not able to. Do you get an error message? or when you crop nothing appears? finally, which computer do you have and its OS.
I see. Just before I pass this onto our web guys, i want to make sure that you are following this next requirement: in order you can crop data you need to click, drag and select at least 15mins of the workout you have and then the Crop Data sign will appear. Could you try it one more time and confirm if after these the crop data is still faulty?
thanks for posting all your screenshots. I will pass this on and as soon as I have feedback from our web guys I will come back to you. Your patience will be highly appreciated.
first of all thanks for your patience and collaboration on this. Your case is being analyzed by our developers as we speak, however, we need a bit more details about it. If possible, could you please let us know the particular workouts details for which you are facing this issue?
Any feedback you can give us will be much appreciated.
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