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LAST POST: Jul 27, 2012 3:08 PM by Sarmed

Can't add new device with iPhone

TennisGuru
3 posts

Hi,

I just came back from a trip to the US where I bought the speed cell for iPhone to be used primarily with the tennis app. Since yesterday, I have desperately been trying to set it up using the tennis app but my iPhone (4) does not find the device. It did once but when I got to the next step setting up a password it didn't allow me to due to that it had lost it's connection with the speed cell again. What can I do? As I live in the UK and bought the speed cell in the US it will be very difficult to make any returns or exchanges.

 

When trying the miCoach training app, it did however recognise the speed cell as a stride censor.

Mar 29, 2012 9:58 AM
  • |
  • Posted on Mar 29, 2012 9:58 AM

  • Re: Can't add new device with iPhone

    Carsten13
    14 posts

    Hi,

     

    I have the same problem. The original App works fine, but the Sports App won't add

    the Speed Cell...

    Mar 29, 2012 10:17 AM

    • Re: Can't add new device with iPhone

      TennisGuru
      3 posts

      And I might add that I have made sure it's not closer than 0.3m and not further away than 10m as advised in other threads here. Very frustrating as I was eager to start using it.

      Mar 29, 2012 12:32 PM

  • Re: Can't add new device with iPhone

    MissTennis1
    1,702 posts
    Answered by
    Answered by

    Hi guys,

     

    thanks for posting.

     

    To pair the SPEED_CELL with the tennis App (or a Sports App in general) please follow the next steps:

     

    1. Go to the main menu of the App and tap on miCoach>Settings>Manage devices.

    2. Tap on "add device", shake a bit your SPEED_CELL to activate it and you will see a 5 or 4 digits number appear. Tap on it.

    3. Then, you will see the message that requires the passkey. There, just choose any combination of numbers you like and click Ok.

    4. Afterwards, you will see that the App is checking the passkey. Once it is done, you will see a new window that will ask you for the device name. When you see this, do not tap on the green squares that say: remove device/add as default. Also avoid to change the name of the SPEED_CELL. Just click on the Ok sign that is located on the right corner at the bottom.

    5. Then you will have the App and the SPEED_CELL paired.

     

    If this is not the first time you are trying to add a device and you have one already assigned then please remove it first. To do so:

     

    1. Tap on the added device

    2. Tap on Edit>remove device

     

    Finally, follow the instructions above.

     

    @TennisGuru I see you are having issues with the connectivity between the CONNECT and the SPEED_CELL, therefore I would suggest you to make sure the CONNECT is properly plugged with the iPhone/iPod until you see the little icon surrounded by a green color. If the CONNECT is not recognized by the App, unplug it and plug it again a couple of times and give it another go. Finally, power cycle your phone (turn on/off) and try again.

     

    Please let me know how it goes!

     

    MissTennis1

    Your miCoach Team

    Mar 30, 2012 12:24 PM

    • Re: Can't add new device with iPhone

      Carsten13
      14 posts

      Hi MissTennis1,

       

      well I tried your advice, but it won't work with me. I only got this error message:

      IMG_0343.PNG

      Yesterday I was able to get one step further to point 4 on your list, but than the next error message poped up:

       

      The passkey could not be set because the miCoach Speed_cell could not be found or there was

      an error while connecting. This could happen if the miCoach Speed_cell is too far away from the

      device or the battery is empty.

       

      And now my iPhone isn't able to find the Speed_Cell and I will get the message above all the time:

      No devises found, please make sure that your miCoach Speed_cell is in range before trying again.

      Mar 30, 2012 12:47 PM

      • Re: Can't add new device with iPhone

        MissTennis1
        1,702 posts
        Answered by
        Answered by

        Hi Carsten13!

         

        Thanks for the screenshot and for the information. Did you activate the SPEED_CELL? To do it you only need to shake it a bit for some seconds.

         

        Also it might be that your SPEED_CELL is to close from the CONNECT, as a general rule, when pairing and syncing the SPEED_CELL should be with in a range of 10m but not closer than 6in (about 15-20 cm) from the CONNECT.

         

        Try again and let me know if it makes a difference.

         

        Thanks!

         

        MissTennis1

        Your miCoach Team

        Mar 30, 2012 2:10 PM

        • Re: Can't add new device with iPhone

          Carsten13
          14 posts

          yeah I did all that.

          First I shook the Speed Cell and it didn't work. Then I ran for 60 sec for at least 80 meter (cause I read it, that this will activate the Speed Cell), but it didn't work.

          And the range, well I tried it a few times. Always with different range to the iPhone, but the error message stayed.

           

          unfortunately nothing worked yet...

          Mar 30, 2012 3:18 PM

          • Re: Can't add new device with iPhone

            MissTennis1
            1,702 posts
            Answered by
            Answered by

            Hi Carsten13

             

            Thanks for the update and sorry for the late reply. As a last resource, please take out the battery of the SPEED_CELL and try again. This will reset it and probably allow to pair it with the App however, unfortunately you will lose all your recorded data.

             

            I would appreciate if you could try this and then let me know how it goes!

             

            MissTennis1

            Your miCoach Team

            Apr 5, 2012 4:38 PM

        • Re: Can't add new device with iPhone

          rvolkart
          1 post

          Iphone4 IOS 5.1 (9B176)
          Micoach Tennis ver. 1.0

          I can´t ad the speed sensor to the Micoach Tennis.

          The mensage always apears like:
          "No devices fund", please make sure that your miCoach Speed Cell is in range before trying again.

          The regular iphone app works well, but the sports ones no.

          I did all the tips that are written in the support blog, and it didn´t work.

          Please help me, to ad my speed cell...

          Ronaldo H. Volkart

          Apr 11, 2012 2:50 AM

  • Re: Can't add new device with iPhone

    MRNijhuis
    4 posts

    Got the same problem. The tennis app finds the device (5digit number) but won't upload the pass key. Tried this on iPhone4 and ipad2 both the same problem.

    Apr 3, 2012 10:24 PM

    • Re: Can't add new device with iPhone

      MissTennis1
      1,702 posts
      Answered by
      Answered by

      Hi MRNijhuis,

       

      Thanks for posting. What do you mean by not uploading the passkey? do you mean the App does not accept any combination of number you are assigning for the first time? is the App showing you a certain error message? If it is the first time you are trying to pair the SPEED_CELL alternatively you can skip to put any passkey on it and just press ok with the blank field. It also would be useful if you can post a screenshot of the error so I can have it clearer.

       

      Could you try it and let me know how it goes?

       

      MissTennis1

      Your miCoach Team

      Apr 5, 2012 4:36 PM

      • Re: Can't add new device with iPhone

        MRNijhuis
        4 posts

        Hmm this was strange. My Mac software also didn't recognize the speedcell anymore, so i deleted the software and reinstalled it. I read that its best to don't change the name and add a passkey so I did this. Now it sees and syncs perfectly. But here i comes:   the iphone tennis app is also working again (after using the speedcell via the macsoftware) It asked for an passkey and it worked perfectly.

        I think something went wrong in the mac software with adding a passkey (a few days back). Maybe the sync didn't work or was fully completed and therefore i coudn't connect anymore.

        So problem solved i guess!

        Thanks for your time!

         

        Maarten

        Apr 5, 2012 5:16 PM

  • Re: Can't add new device with iPhone

    Tris3k
    8 posts

    Do you need the iPhone MiCoach Connect to use the SPEED_CELL and heart rate monitor 'live' during a session or does it use the phones bluetooth (or similar) without the CONNECT device?

    Apr 4, 2012 11:44 AM

    • Re: Can't add new device with iPhone

      MissTennis1
      1,702 posts
      Answered by
      Answered by

      Hi Tris3k,

       

      Thanks for posting.

       

      If you want to use the SPEED_CELL as a Stride Sensor and the Heart Rate Monitor with the miCoach training app so you are being coached while training, yes. You need the iPhone miCoach CONNECT and to carry you iPhone with you while training so the signal from the sensors can be received and you can see the progress of your workout.

       

      I hope this helps!

       

      MissTennis1

      Your miCoach Team

      Apr 5, 2012 4:41 PM

  • Re: Can't add new device with iPhone

    CSKA1
    5 posts

    I've got the same problem.

     

    Was very excited to receive my speed_cell with adipure soccer shoes, but the iphone app does not recognize the censor no matter what i do.  im making sure that it's within proper distance, i tried shaking it, restarting the iphone, changed the batter and still nothing works. 

     

    extremely frustrating and i don't know what to do

    Apr 5, 2012 3:58 AM

    • Re: Can't add new device with iPhone

      MissTennis1
      1,702 posts
      Answered by
      Answered by

      Hi CSKA1

       

      Thanks for posting. I am sorry you are having problems with your SPEED_CELL, this is something that we definitely do not want our users to experience.

       

      I see you already tried a lot of things, that is why I would appreciate if you can contact our Support Team (support@micoach.com) so they can give you one-on-one advise on your issue. When you write them, please specify which SPEED_CELL version do you have, which generation is your iPhone and which OS does it has. Also which App are you using and if you also tried to sync/pair with other Apps and finally what you have tried to solve your problem. Someone will contact you soon.

       

      Thanks for your patience,

       

      MissTennis1

      Your miCoach Team

      Apr 5, 2012 4:46 PM

      • Re: Can't add new device with iPhone

        Neco10
        3 posts

        Hi Miss Tennis,

         

         

        I have the same problem as CSKA1, my SPEED_CELL is not recognized by my iphone 4 when using the app micoach football. I have tried everything is in this thread and still does not work . On the other hand, when using with the normal micoach app is does work. so my guess is that the app actually is not working properly. I am usign an iphone 4 with iOS 5. Thanks

        Apr 10, 2012 1:19 PM

  • Re: Can't add new device with iPhone

    buttercrud
    1 post

    Yes, add me to the list of people that cannot get this to connect with the micoach tennis app. No problem connecting to the generic MiCoach app, but tennis is a no go. I've tried all the suggested things, but still no work. Sent an email to support but haven't heard back. Disappointed.

     

    iPhone 4s with iOS 5.1.

     

    Thanks.

    Apr 10, 2012 4:38 PM

  • Re: Can't add new device with iPhone

    SportySpider1
    1,367 posts
    Answered by
    Answered by

    Hi Guys,

     

    Thanks for the update.

     

    Sorry to hear that nothing could help you to resolve your issue.

     

    @Neco10 and buttercrud: Please note that once you've added the SPEED_CELL, the APP won't recognize your SPEED_CELL if you try to add the SPEED_CELL again. If you've added your SPEED_CELL ever before, you just need to click on Sync.

     

    If it is the first time you're trying to add the SPEED_CELL but the App can't recognize your SPEED_CELL, please try following steps:

     

    • Make sure that the SPEED_CELL is within range (within 10meter but not closer than 6 inches from the CONNECT) and that the SPEED_CELL is activated (shake it as it can be activated by movement).
    • Remove and reconnect the CONNECT few times.
    • Close the sports App completely (after closing the App, double click the iPhone home button and hold the App icon. Once it starts shaking, click on "-" sign.) and open the App again and try.
    • Reboot/restart your iPhone and try again.
    • Replace the battery. If the battery is drained or weak, the App can't find the SPEED_CELL.

     

    If the issue still persists, please send an email over to our support team using Help> Contact Us with the following details:

     

     

    1. Where do you position the SPEED_CELL when you try pairing your SPEED_CELL? Do you hold the SPEED_CELL in your hand or do you place it on the table or do you wear it in/on your shoe?
    2. Where do you position your iPhone/iPod(on the table or holding in your hand?)?
    3. Can the App recognize the CONNECT? (The CONNECT symbol at the right buttom will turn green, if the CONNECT is recognized.)
    4. All the steps you've tried till now.
    5. Can the SPEED_CELL recognized by any of the miCoach App (miCoach mobile App, Soccer App, Tennis App, Basketball App, Running App)?
    6. Your iPhone/iPod model and its OS version.

     

    Thanks,

    SportySpider1

    Your miCoach Team

    Apr 13, 2012 6:44 AM

    • Re: Can't add new device with iPhone

      paSTROMyy
      4 posts

      I tried to add my Speed_Cell to both the miCoach Soccer App and the Running App.  No luck.  It syncs just fine with the basic app.

      Apr 17, 2012 3:54 AM

      • Re: Can't add new device with iPhone

        SportySpider1
        1,367 posts
        Answered by
        Answered by

        Hi paSTROMyy,

         

        Sorry to hear that the SPEED_CELL can't be recognized by sports specific App.

         

        Could you please send an email over to our support team with details as I've instructed in my post above?

         

        Your cooperation and patience are very much appreciated.

         

        Thanks,

        SportySpider1

        Your miCoach Team

        Apr 18, 2012 8:05 AM

        • Re: Can't add new device with iPhone

          Carsten13
          14 posts

          Hi SportySpider1,

           

          well I contacted the support. They told me they will mail me back, if they find a solution for the problem. Unfortunately, I haven't heard anything since that day. I still get the same error message (the one with with the range). No solution helped yet...

          Apr 20, 2012 2:25 PM

          • Re: Can't add new device with iPhone

            CSKA1
            5 posts

            I have the same problem..  I gave all my information to the support team and was told that i'd get a reply in 3 days... it's been about 15 days now and i still haven't heard back from them

            Apr 20, 2012 2:33 PM

        • Re: Can't add new device with iPhone

          paSTROMyy
          4 posts

          I contacted them and they forwarded it on to app support.  No response yet.  It would be nice to be able to use the speed cell with the soccer app, seeing as that's the whole reason I bought it.

           

          The fact that it doesn't work with ANY of the sports specific app for what appears to be a lot of people makes me wonder when a fix will be implemented.  Hopefully it is before I return the product to the store.

          Apr 20, 2012 2:44 PM

        • Re: Can't add new device with iPhone

          Neco10
          3 posts

          The same here, this is a joke!

          Apr 20, 2012 8:22 PM

          • Re: Can't add new device with iPhone

            MissTennis1
            1,702 posts
            Answered by
            Answered by

            Hi guys!

             

            Thanks for your honest feedback.

             

            Be sure that your mails with all information were received and pass on to the developers so they can analyze them properly. They work on a case-by-case basis and that is why it might take some time for a solution to come. However, I want to assure you that the developers are working on it and your issues are being assessed as we speak. This issue is not affecting all miCoach users and that is why all details must be evaluated with detail before a final solution, which takes a bit of time.

             

            We really appreciate your patience and collaboration and be sure that as soon as we have any kind of feedback we will let you know.

             

            Thanks for your understanding.

             

            Regards,

             

            MissTennis1

            Your miCoach Team

            Apr 21, 2012 9:44 AM

            • Re: Can't add new device with iPhone

              Neco10
              3 posts

              Hello,

               

              I am pretty sure I replied the questions. Still no answer from you. It's been almost 3 weeks since I bought it and I can't still use it.

               

              Regards

              Apr 23, 2012 4:45 PM

              • Re: Can't add new device with iPhone

                MissTennis1
                1,702 posts
                Answered by
                Answered by

                Hi Neco10,

                 

                Thanks for your post.

                 

                I am sorry you are having issues with your SPEED_CELL. I can understand your frustration. I am sure that you replied to all questions, no doubt. However, the developers work on a case-by-case basis and it might take a while. But I can assure you they are working in your case and as soon as we know of something we will contact you straight away.

                 

                We really appreciate your patience. Thanks for your understanding.

                 

                MissTennis1

                Your miCoach Team

                Apr 24, 2012 7:19 AM

              • Re: Can't add new device with iPhone

                Alexander19
                1 post

                Hi all

                 

                I hade the same problem whith the football app, and then I let the speed cell rest for 2 hours, I start the app and tryed to add it and move the speed cell slow and taraaaa!!! device was found

                 

                //Alex

                May 8, 2012 9:36 AM

                • Re: Can't add new device with iPhone

                  MissTennis1
                  1,702 posts
                  Answered by
                  Answered by

                  Hi Alexander19,

                   

                  Thanks for sharing your experience. If you have further questions about the SPEED_CELL please let us know.

                   

                  MissTennis1

                  Your miCoach Team

                  May 9, 2012 10:45 AM

            • Re: Can't add new device with iPhone

              paSTROMyy
              4 posts

              Any updates!?  I'm playing soccer tomorrow and would like to use the SPEED_CELL to track my match.  Is there any way to use the miCoach base app to sync after the match?  Right now all I know is that I have to have the miCoach app up and running and it can only do live syncing, meaning the iPhone is on and within range of the SPEED_CELL.  Can I use the SPEED_CELL out on the field and sync after the match using the standard miCoach app?

               

              The reason I bought the SPEED_CELL was for the soccer app.  I would appreciate an update on what Adidas is doing to fix this issue.  I have received no response from contacting support and see no customer support phone number.  This is very frustrating.

              Apr 28, 2012 3:38 PM

          • Re: Can't add new device with iPhone

            Yourhero
            1 post

            Same here. The device will pair with the generic version as a "Stride Sensor" but wont recognise under the football App which is the reason i purchased the product. Perhaps my spirit and view of Addidas would be uplifted if someone can post that they have had success. Has anyone got this thing to work with the desired App?

             

            I will await with abaited breath for a solution to this common problem.

             

            Regards

            Apr 21, 2012 11:48 AM

        • Re: Can't add new device with iPhone

          paSTROMyy
          4 posts

          Any updates!?  I'm playing soccer tomorrow and would like to use the SPEED_CELL to track my match.  Is there any way to use the miCoach base app to sync after the match?  Right now all I know is that I have to have the miCoach app up and running and it can only do live syncing, meaning the iPhone is on and within range of the SPEED_CELL.  Can I use the SPEED_CELL out on the field and sync after the match using the standard miCoach app?

           

          The reason I bought the SPEED_CELL was for the soccer app.  I would appreciate an update on what Adidas is doing to fix this issue.  I have received no response from contacting support and see no customer support phone number.  This is very frustrating.

          Apr 28, 2012 3:39 PM

  • Re: Can't add new device with iPhone

    SportySpider1
    1,367 posts
    Answered by
    Answered by

    Hi Guys,

     

    Hi Guys,

     

    There is a new info regarding pairing/synching SPEED_CELL via iPhone. Please have a look at our post in the following link:

    http://community-micoach.adidas.com/thread/14081

     

     

    If you are experiencing issue with Football App, alternatively try the steps below:

     

    1. Download any of the other Sports Apps (Running, Basketball, Tennis)
    2. Launch the App
    3. Add device
    4. Go back to the main menu and ask the user to sync
    5. If the syncing is successful, edit the data.

    6. Then when assigning the data, choose the Football (Soccer) option from the scrolling menu.

    7. Go back to the main menu and sync the App to the website

    8.  login to your miCoach account and check on history the latest workout. You can check your football data in your web account.

     

    Thanks,

    SpportySpider1

    Your miCoach Team

    May 11, 2012 10:33 AM

    • Re: Can't add new device with iPhone

      bigQ
      1 post

      I just received my micoach today and of course, I've run into the same problems of not being able to add my speed cell like everyone else here using the micoach tennis app.  The normal micoach app connects perfectly fine. 

       

      I've tried everything, shaking speedcell, checking it's distance, reconnecting the CONNECT, power cycling my iphone 4s.  Nothing works.  Why would I need to replace the battery when it apparently works perfectly fine with the regular app?  Don't know but I did this also, still nothing.

       

      Possible fix?  adidas can get it's programmers to FIX the app that seems to be the main problem.

      May 12, 2012 7:50 PM

    • Re: Can't add new device with iPhone

      Carsten13
      14 posts

      well, I don't know what you guys did, but today was the first time miCoach Tennis was able to find and add the Speed_Cell.

      Unfortunately I wasn't able to sync it with the app.

      I'm getting this message:

       

      IMG_0364.PNG

      IMG_0363.PNG

       

      well it isn't the battery! So should I try it again and again until it gets a connection??

      May 13, 2012 10:27 PM

      • Re: Can't add new device with iPhone

        MissTennis1
        1,702 posts
        Answered by
        Answered by

        Hi Carsten13,

         

        I am glad to hear you were able to add your device. As for the syncing. Make sure to have your SPEED_CELL within a range of no more than 10meters from the CONNECT but no less than 16cm, that means do not place it just next to the dongle. Also, when syncing shake it a bit in order to activate it.

         

        It would be good to try a couple of times more, plugging in and out the CONNECT and closing and launching the app again, allowing a bit of time in between each trial.

         

        Regards,

         

        MissTennis1

        Your miCoach Team

        May 14, 2012 6:11 PM

      • Re: Can't add new device with iPhone

        ManZzZoid
        2 posts

        Was it something they did or you did?...I've got the exact same problem and its driving me insane!!!

        May 29, 2012 9:29 AM

        • Re: Can't add new device with iPhone

          xro78
          2 posts

          I dont know it didn't work from the first time don't worry it's the application if they don't update again it's useless even trying to syng.

           

          ΑπÏŒ το iPhone μου

           

          29 ΜαÏŠ 2012, 12:29 μ.μ., ο/η ManZzZoid <noreply@community-micoach.adidas.com> έγραψε:

           

           

                

                

           

                

                

               VISIT miCoach

          Re: Can't add new device with iPhone

          created by ManZzZoid in Forum - View the full discussion

          Was it something they did or you did?...I've got the exact same problem and its driving me insane!!!

           

          Reply to this message by going to Home

          Start a new discussion in Forum at Home

           

          May 29, 2012 10:01 AM

  • Re: Can't add new device with iPhone

    MissTennis1
    1,702 posts
    Answered by
    Answered by

    Hi guys!

     

    For all users who have issues with the Football (Soccer) App, an update for it was released today. Please, go to the App Store and update the App with the new version. This update should fix all syncing and pairing issues.

     

    Thanks!

     

    MissTennis1

    Your miCoach Team

    May 14, 2012 9:00 PM

    • Re: Can't add new device with iPhone

      CSKA1
      5 posts

      downloaded the update last night and still doesn't work.... is there a way to get a refund for this thing?  $80 down the drain..

      May 15, 2012 1:54 PM

      • Re: Can't add new device with iPhone

        MissTennis1
        1,702 posts
        Answered by
        Answered by

        Hi CSKA1

         

        thanks for posting. I would really appreciate if you can try the next steps for the football App to see if it works,

         

        * Remove and add your device again.

        * Unplug and plug the CONNECT.

        * Try to sync you SPEED_CELL, if you do several trials, please allow some time between each process. Remember that the SPEED_CELL must be within a range of no more than 10meters but no less that 16cm from the CONNECT and that you have to shake a bit the device in order to activate it.

         

        Please let us know how it goes,

         

        MissTennis1

        Your miCoach Team

        May 15, 2012 3:19 PM

        • Re: Can't add new device with iPhone

          CSKA1
          5 posts

          Hi,

           

          i tried doing all that, also tried doing a power cycle and resetting the battery but still no luck

          May 17, 2012 3:55 AM

          • Re: Can't add new device with iPhone

            SportySpider1
            1,367 posts
            Answered by
            Answered by

            Hi CSKA1,

             

            Thanks for the update.

             

            Sorry to hear that nothing could help you to resolve your issue.

             

            Have you tried with different Apps such as Tennis App?

             

            Could you please send an email over to our support team using Contact Us page? Please let them know that you've updated the Football App and the steps you've tried as they can give you one to one support? Please make it clear if you are having an issue with pairing or synching your SPEED_CELL.

             

            Hope your issue can be resolved soon.

             

            Thanks,

            SportySpider1

            Your miCoach Team

            May 18, 2012 11:17 AM

            • Re: Can't add new device with iPhone

              CSKA1
              5 posts

              I've tried all the apps: micoach soccer, basketball, tennis and running and none are working.

               

              I don't know if I've ever been so disappointed with a product

              May 21, 2012 11:56 PM

              • Re: Can't add new device with iPhone

                SportySpider1
                1,367 posts
                Answered by
                Answered by

                Hi CSKA1,

                 

                Thanks for the update.

                 

                Sorry to hear that none of the App works with your SPEED_CELL.

                 

                I appreciate this can be very frustrating and understand your disappointment.

                 

                Have you sent an email over to our support team as I suggested in my previous post above?

                 

                I'd appreciate if you could contact them so that they can assist you further to sort out your issue.

                 

                Thanks,

                SportySpider1

                Your miCoach Team

                May 22, 2012 2:05 PM

        • Re: Can't add new device with iPhone

          Carsten13
          14 posts

          I have one more question.

          Is it possible to delete workouts from the iPhone respectively from the miCoach Tennis App? because I also use the speed_cell for jogging and the Tennis App shows these workouts as well.

          May 18, 2012 7:57 AM

          • Re: Can't add new device with iPhone

            SportySpider1
            1,367 posts
            Answered by
            Answered by

            Hi Carsten13,

             

            Thanks for the question.

             

            I've checked your sync data and could see that you're using the miCoach mobile app with SPEED_CELL. So I believe you're synching your SPEED_CELL separately using Tennis App. In this case you will have two different workouts even though you've done just one workout.

             

            Currently it isn't possible to delete a workout on the Tennis App. You can only delete the workout on the updated Football App before editing.

             

            However, you can delete the workout on the website as follow:

             

            • Log in to your web account and go to Manage> Schedule.
            • Click on the date (not on the workout) on the schedule you've done the workout that you want to delete.
            • A small window pops up where you can see the result of the workout. Click on "Tools" at the right top and go to delete. Please note that the workout data will only be deleted from the website but not from the App.

            deleting workout.PNG

             

            Please let me know if you have any further questions.

             

            Thanks,

            SportySpider1

            Your miCoach Team

            May 18, 2012 11:42 AM

  • Re: Can't add new device with iPhone

    xro78
    2 posts

    same here i was waiting for the update and nothing is changed

    only the main app is working

    soccer and the other apps wont even find speed_cell

    iphone 4 5.0.1

    and i have tested on 4s but nothing>>>

    May 27, 2012 6:43 PM

    • Re: Can't add new device with iPhone

      MissTennis1
      1,702 posts
      Answered by
      Answered by

      Hi xro78,

       

      thanks for posting.

       

      I would really appreciate if you could contact our Support Team regarding this issue (support@micoach.com) When you do it, please let them know the fact that only the miCoach App is recognizing the SPEED_CELL and that you already updated the Football App. Also describe in detail how you are trying to add the device. Finally, I'd kindly ask you  if at the top of your email you can include the following code: SCM - "your miCoach user name" - forum. One of our agents will contact you soon.

       

      Thanks a lot for you patience and cooperation with this.

       

      Regards,

       

      MissTennis1

      Your miCoach Team

      May 28, 2012 6:22 AM

  • Re: Can't add new device with iPhone

    Sarmed
    1 post

    Hi, i have a problem with my speed cell my micoach soccer doesnt find my speed cell and i tried a lot of times ????

    Jul 27, 2012 3:08 PM
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