SUPPORT DISCUSSIONS

Gday Guys.I  updated yesterday to the 3:19 firmware update.Went for a 55 minute run today.Half way into the run no updates on my zones.So I stopped to check the pacer.It was dead as a door nail.No lights nothing.And I didn't push the center button at all during the work out.I get home and plugged the pacer into my laptop and it wont even charge.I cant get it to work at all.Very disappointed.Please Adidas get it together.It is a great training tool when it works.But it's getting to a stage if it worksPS There seems to be some consensus if you don't push the middle button the pacer will  be OK.In my case that isn't true.Please read above.

Exact same problem here... about 15min into workout... all 3 leds solid green, won't sync or react to any button press occured after latest fw update

Hi I did a soft reset (Refer to http://mymicoach.blogspot.com/2010/05/how-to-manually-reset-your-adidas.html) and it can sync to my PC again. All data is wiped from micoach and all settings goes back to default however.

However, I am not able to upgrade firmware anymore and get some error instead... What a lousy piece of equipment

Yes but what will happen in my next training? Lost again?

Hi all.Just done a factory reset on my pacer.Last report I couldn't get it to work.Since the factory reset it's back charging and back on the micoach training page.I've looked at other forums and one guy has had never ending problems since he has done a factory reset after installing the 3:19 update.I hope this doesn't happen to all of us. After all the drama of the 3:15 update.Nothing is worse busting your gut training to have no results to look at because the pacer decides to have a holiday.I have been using the micoach since Adidas release it.It worked fine for 12 months but then came firmware 3:15.Now we have the same crap with 3:19.Adidas if you don't address this problem your going to lose many customers.I've been training for a half marathon and the last month  my training has gone out the window with firmware 3:15 now 3:19.Please in future once you get this bug sorted NO MORE FIRMWARE UPDATES PLEASE.

IF IT"S NOT BROKE DONT FIX IT.

I've the same issue. Today I went for a 1:30 hour run and I didn't listen to the half way signal. When I pressed the middle button it didn't reply… the pacer was dead. I've turn it off for the rest of the run and when I turned it on again all the 3 LED when green and even if I turn it off they stay that way. We need a good firmware Adidas or your product will mess with your reputation. I've also contact the Adidas support by email two days ago about another problem but still no reply...

Gday.It took Adidas a month or more to go from the troublesome 3:15 to the now worse 3:19.So don't hold your breath.I've sent two emails to customer service and even called Adidas here in Australia and so far no reply to my messages.I've almost had a gut full of the micoach pacer.What I cant understand is the first 12 months of owning it the pacer ran like a dream.Then came firmware 3:15 now the worse 3:19 update.So what are they doing wrong lately?

OH I checked out the new NIKE+GPS watch.But reading the Forums on that watch it seems a matter of jumping out of the frying pan and into the fire.

It seems a lot of expensive junk put on to the market with out the ground work being down in the first place.In the long run it puts people of the brand and then they lose in the way of profit.No win situation.

Same problem for me, posted here:http://forum-micoach.adidas.com/thread/6586