☰
Up to Discussions in Mobile Applications
adidas

SUPPORT DISCUSSIONS

5076 Views
16 Replies
LAST POST: Jul 11, 2011 2:51 PM by kenbob

BB 9000 gps low > gps lost > gps never works again.

freynolds
6 posts

Well, lets see if someone can help me.

I have a Blackberry bold 9000 and been using adidas micoach for a month or so (have completed 12 workouts, and some other things.) and my problem is, that when ever I get a gps low signal, it eventually goes into a gps lost and if I don't finish the workout, it wont ever go back on again.

This problem it's quite annoying since, of the 12 workouts 5 had the same problem at different moments of the workout (5 minutes to 20 minutes). The thing, is that if I finish the workout and start a new one, the gps would be found in the normal (quite fast) time it takes.

 

I run with my phone in my left hand, with the screen facing left, and normaly get average acurasy, (I never got a gps low without losing the gps compleatly).

I run outside, I live in the suburbs, so there are houses but they are quite separated from the road, lets say I have 5 m min on every way I look. There are some trees but normaly I get the GPS lost in open spaces.

 

Finaly, I have the last version of my coach.

 

My regards,

Francis.

Tags: blackberry_micoach, workout, blackberry, mobile, problem, gps_lost, help, gps
Nov 17, 2010 1:29 AM
  • |
  • Posted on Nov 17, 2010 1:29 AM

  • Re: BB 9000 gps low > gps lost > gps never works again.

    goingCoastal
    101 posts

    Hello,

     

    Here are a couple stabs in the dark.

    1. You can try a battery pull to reboot the phone.  Turn the phone off.  Then pull the battery out for about 30 seconds.  Then reassemble and power back up.

    2. You could try holding the phone in your left hand with the screen facing to the right (so if you raise up your hand to your chest you can see the screen).  I think the antenna is toward the top of the phone and in front. Oh, and make sure the top of the phone is also pointed up.

     

    Good luck!

    Nov 17, 2010 7:06 AM

  • Re: BB 9000 gps low > gps lost > gps never works again.

    freynolds
    6 posts

    No one had a simmilar issue like mine?

    Nov 20, 2010 9:27 PM

  • Re: BB 9000 gps low > gps lost > gps never works again.

    mobilicous
    322 posts
    Answered by
    Answered by

    Are you able to use another GPS app like Google maps to see your location? It may be that there is something going on with your phone as I have not seen this issue before.

    Nov 23, 2010 8:09 PM

    • Re: BB 9000 gps low > gps lost > gps never works again.

      freynolds
      6 posts

      Yes, I can use google maps perfectly... Indeed  MiCoach works for a while, but as I stated, once gps gets lost, it won't work again unless I finish the workout and start it again from scratch... (quite anoying especially if you have done half of it)

      Nov 23, 2010 8:51 PM

      • Re: BB 9000 gps low > gps lost > gps never works again.

        mobilicous
        322 posts
        Answered by
        Answered by

        Are you running any other apps at the same time? It could be that another app is hogging up the resource.

         

        How much internal memory do you have available? It could be that you are low and miCoach is having to stop recording as there is no room to save your performance data.

        Nov 24, 2010 1:46 PM

        • Re: BB 9000 gps low > gps lost > gps never works again.

          freynolds
          6 posts

          No, I normally have most of my apps closed, the only ones that stay open are facebook and normal bb aplications like bbm and the browser that won't close.

          But thank you, I'm going to try to make a battery pull before each workout and see if that changes things.

          Thank you for your advice.

          Nov 24, 2010 3:25 PM

  • Re: BB 9000 gps low > gps lost > gps never works again.

    Arielib
    2 posts

    Hi! I´m having exactly the same problem with my bb 9700 with the same conditions, running in a suburban area. Do you find any solution with this problem. Today I started 5 times my workout.

     

    Thanks!

    Dec 20, 2010 6:40 PM

    • Re: BB 9000 gps low > gps lost > gps never works again.

      vlnvag
      2 posts

      I never had the issue with my bold, but when I switched to the BB Torch, it takes about 5 minutes to find the gps, and then as I start it looses connection and never comes back. I am using the same route, the same time, and the same clear skies.

      Jan 18, 2011 1:03 PM

  • Re: BB 9000 gps low > gps lost > gps never works again.

    joaoafonso
    32 posts

    I had the same problem with the same phone. In addition, when I ended the exercise the shown results made no sense (17 hours of running). I still have this exercise recorded.

    Jan 5, 2011 6:36 PM

    • Re: BB 9000 gps low > gps lost > gps never works again.

      jeffwilsonn
      4 posts

      I dont know if its related but  I have posted here before with a similar issue.  My GPS wont lock on,  Sometimes it will take 10 minutes to find a signal.  Nav works fine other gps enabled apps work fine, its just MiCoach.  This app just doesnt work correctly.  Sadly, after using and loving BIM acitve, Im done with this garbage.  Thanks

      Jan 6, 2011 3:01 PM

  • Re: BB 9000 gps low > gps lost > gps never works again.

    Filar69
    4 posts

    I had the same problem with BB 8900, but solved turning OFF all connections (WIFI, mobile network)...

    I don't need wifi when I'm running neither to make calls .

    Then I go to Advanced Options/GPS and Refresh GPS.

    Sometimes I run an application called Nogago Outdoor that puts my BB in a "super receiving power " condition and my BB catch the signal in a few seconds. After the signal is caught I close the Nogago app and start training with miCoach without any problem.

    The battery of the BB must be on a full charge too. Hope this may help.

    Feb 20, 2011 4:56 PM

  • Re: BB 9000 gps low > gps lost > gps never works again.

    freynolds
    6 posts

    My solution is to do a hard reset every time before I run, it seams that with the memory that gets avalable the thing works as it shoudl!

    hope this helps any of you running out there!

    Jan 18, 2011 2:05 AM

  • Re: BB 9000 gps low > gps lost > gps never works again.

    alex115
    11 posts

    I own an i-phone (3G 16Gb with OS 4.2.1) and not a BB, but the issues are the same and the solution as well:

    - to switch OFF the wi-fi

    - to switch OFF the network (at least the 3G)

    - to reboot the device before starting micoach

     

    I think that this is an acceptable workaround, but I hope at the same time that the development team will find a better solution and include it in the next release.

     

    kind regards

    Alex

    Italy (Rho-Milan)

    Jan 18, 2011 9:27 AM

  • Re: BB 9000 gps low > gps lost > gps never works again.

    Arielib
    2 posts

    Hi everyone!

     

    After traying to everithing and also contacton MiCoach support service, it seems that I can find a solution.

     

    The solution was to downlad this program: http://appworld.blackberry.com/webstore/content/18053?lang=en

    and running it at the same time as miCoach.

     

    I try it on my last 4 trainnigs and everything was recorded perfectly.

     

    Hope it works for everyone!!
    Apr 7, 2011 1:43 AM

  • Re: BB 9000 gps low > gps lost > gps never works again.

    kenbob
    4 posts

    I am having similar problems, and once i get the message GPS lost, all data is moot except elapsed time.  Even if the gps signal is found, the system completely messes up miles.  I did an out and back course - 8 miles out, on way back gps was lost then found several times, it then reported 11 miles for the return route... clearly wacked...

    I will try reboot and turning off the other radios ( wifi, bluetooth, and maybe network)

    Jul 11, 2011 2:51 PM
Close

Actions

More Like This

  • Retrieving data ...
Find miCoach support on:

Contact miCoach Support

To speak to a member of our support team or to log a ticket please visit http://community-micoach.adidas.com/community/support/en/help/contact-us