Support Updates

miCoach Support is committed to keeping you informed and getting you back out and active faster. If you're seeking answers to any support related issue (technical, website problems, product failures, firmware upgrades, etc.) that haven't yet been resolved, be sure to check in here for the latest updates. Head to the support forums to discuss this with the community, or drop an email to support@micoach.com for further assistance.

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New features - Support Site update on July 14th

Posted by MissTennis1 on Jul 21, 2012 10:20:22 AM

Dear miCoachers,

 

As you all know we had an update on July 14th. From this, we were able to introduce new features on miCoach.com as per our previous blog post.

 

In this blog we also informed you that a lot of cool new stuff was coming to the Support Site.  We’d like to let you know about these new features here.

 

We've introduced a Solution Wizard. This new feature will allow you to easily find a solution to your question.  Please check it out!

 

solution wizard.PNG

 

The Discussions section now incorporates a filter to show you all answered questions and open threads within the Discussions.

 

discussion filter.PNG

 

Next, you can now share the Guides and Tutorials on Twitter, Facebook and Email and send us your feedback when rating a Guide.

 

feedback guides.PNG

 

Downloads can also be shared on Twitter, Facebook and Email.

 

share downloads.PNG

 

In addition, on the Contact Us section you will now see a visual product selector when logging a ticket.

 

log a ticket.PNG

We hope you like the changes you see. We’re continually working to make your miCoach experience better.  Your feedback makes it possible.

 

Regards and Happy Training!

- Your miCoach Team

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