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Support Updates

miCoach Support is committed to keeping you informed and getting you back out and active faster. If you're seeking answers to any support related issue (technical, website problems, product failures, firmware upgrades, etc.) that haven't yet been resolved, be sure to check in here for the latest updates. Head to the support forums to discuss this with the community, or drop an email to support@micoach.com for further assistance.

March 14, 2012
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miCoach Update

Posted by supportEN1 Mar 14, 2012

Dear miCoachers,

 

We are currently experiencing performance issues with our database, which you would already know as the site is slower than usual. Our IT team is tuning the system, however this will take some time before you see the effects of this.

 

We’re working on this as top priority and we will have an update on Thursday at 10am CET.

 

Your miCoach Team

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miCoach 14.03.2012

Posted by supportEN1 Mar 14, 2012

Well miCoachers,

 

we know the Olympics are in 2012, but right now it feels like miCoach is having its own Olympics.  As some of you may have unfortunately experienced already, you are not able to sync with miCoach and the site has been slower than we’d like.  The IT team is working like lightning bolts to sort this out. They are doing lots of fixes to ensure that the web site and mobile performance improves throughout today. You can still train and save your  workouts.

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